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Panel Discussion:
A New Brand for Craft:  Current Challenges and Future Opportunities

June 3, 2006 

Deborah Smith, American Craft Council, moderator
Michael Monroe, Bellevue Arts Museum
Andrew Maydoney, Fuller Craft Museum (click here for powerpoint presentation)
Dennis Stevens, School of Art & Design, San Jose State Univ, CA
(click here for powerpoint presentation available on this site)

How has “brand” been both a hindrance and asset for the craft community?  Hear divergent opinions and ideas from a range of institutions and individuals who have had to deal with the impact of the “C” word in their strategic thinking.

How do we stay true to craft’s history but also entice and provoke new audiences? How do we deliver our brand promise to both old & new audiences?

Your brand is your PROMISE: An extension of identity found in logo, collateral materials and programming.

It is important to manage your brand and make sure it does not stagnate.

Some reasons to revisit and potentially change your brand:

  • Infrastructure changes
  • Change in programming
  • Change in artistic leadership

Deborah Smith
One case study:  The American Craft Council conducted research that revealed they did not need to change their brand for their current audiences, but that their non-audiences had a disconnected view of who they are.  They added the word “fine” and hired a PR firm to help them manage their branding through marketing and communications to remain consistent in their messaging.

Dennis Stevens
What is Identity Relative to Brand? (Please see attached PowerPoint)

Andrew Maydoney
Building Connection & Meaning (Please see attached PowerPoint)

A strong brand:

  • lays the groundwork for a range of initiatives to a diverse set of constituents
  • helps prospective audiences connect in ways that align with their vision

Audience question to the panel

“How do you adjust your branding process amidst change?”

Michael Monroe – Staying balanced amidst local/national and international interests

Andrew Maydoney – Staying ever agile to what is relevant

Dennis Stevens – Continuing to clearly communicate with the artists who are the best advocates

Deborah Smith referred to a book that really influenced her perspective on branding and audience development:  Invitation to the Party: Building Bridges to the Arts, Culture and Community, by Donna Walker-Kuhne.